Do you have any discounts available?. Simply click on "Sign Up for Updates" in the footer of our website and provide your email and you'll receive a code via email to use at checkout.  Happy Shopping!

Do you have any discounts available?<ul><li>Yes! You can enjoy a 10% discount on your first order and get access to exclusive &#xA0;offers by subscribing to our newsletter.Simply click on &quot;Sign Up for Updates&quot; in the footer of our website and provide your email and you&apos;ll receive a code via email to use at checkout. &#xA0;Happy Shopping! <img src="https://attachments.gorgias.help/RdOkb7oZRja2VXGN/hc/0l9dY2VwlL7rZkLp/2025021420-33c4b236-b80e-4d24-a7ec-3f9c713f7b30-c60805f6-8baf-43a6-9d75-5a83d2edf3f5.png" style="width: 300px;" class="fr-fic fr-dib"> </li><li>Discount codes can not be entered to orders after placed, so we recommend having the discount code available before you place your order.&#xA0;</li><li>Please note we do not allow multiple promotional codes to be used at the same time.&#xA0;</li></ul>

Do you have any discounts available?

Please enter your promo code during the checkout process in the “Gift Card or discount code” box. Be sure to click “Apply”. Please note:. Mobile View.

Please enter your promo code during the checkout process in the &#x201C;Gift Card or discount code&#x201D; box. Be sure to click &#x201C;Apply&#x201D;.Please note:<ul><li>Only one promo code can be used per order.</li><li>Sale and Last Chance items have already been discounted and are not eligible for promo codes.</li><li>For a complete list of exclusions and terms, refer to individual promo code policies.</li></ul>Mobile View&#xA0;<img src="https://attachments.gorgias.help/RdOkb7oZRja2VXGN/hc/0l9dY2VwlL7rZkLp/2025011619-141147a6-e9cd-4dc6-a1ef-7af9ef31a795-screenshot%202023-08-08%20162144.jpg" style="width: 300px;" class="fr-fic fr-dib">

How can I add a promo code?

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Discounts and Promotions

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Petit size chart

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What size should I order if I am in between sizes?

Sizing and Fit

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How long will it take to process my refund?

What is your return policy?

How do I return or exchange a gift?

How do I start a return or exchange?

Do you charge a fee for returns?

My order says it’s ineligible for return, what do I do?

Do I need to return the product in its original packaging?

Is an order slip required?

How long does it take to ship an exchange?

What should I do if I receive a damaged product?

What should I do if I receive the wrong product?

How Does Our "Pay Now to Unlock Free Returns" Work?

I received a damaged item.

Returns and Exchanges

How do I track my order?

I received an incorrect item in my order.

Can I change my delivery address?

Can I change or cancel my order?

What do I do if the dress I want is out of stock?

Can I purchase a fabric swatch or additional fabric?

How often do you restock?

My order was canceled, but I still see a charge.

Orders

My package is stuck in customs.

How much will I pay in duties and taxes?

Custom duties and  taxes

Can I get back the duties and taxes paid on a refunded international order?

I made an international return and have not been refunded.

Do you ship to my country?

Do you ship internationally?

Is there a fee to return an item shipped internationally?

What is your international return policy?

What carriers and services are available for international shipping?

There is an item missing from my international order.

Can you change the amount of my invoice?

I prepaid my duties & taxes, but have been charged more fees for delivery.

International

Shipping Options

Where do you ship?

What is an Instant Credit and how do I use it?

What forms of payment do you accept?

When will my credit card be charged?

Can I have my package sent to a freight forwarding company?

Do you ship to PO Boxes?

What is Klarna?

Do you charge sales tax for my state?

Shipping and Payment

What is Wishlist?

How do I remove the red security tag?

Where can I go to try on your dresses?

How do I contact Mac Duggal customer service?

What's your price adjustment policy?

My promotional code is not working.

How do I review my wishlist?

Which dresses have built in bra-cups and are lined?

How do I clean my dress?

FAQS